Hair & Scalp Consultation

Hair and scalp concerns can be influenced by many different factors, and a routine that works for one person may not be relevant to another.

This consultation creates space to discuss what you are noticing, what you are currently using, your everyday habits, previous care experiences, and what you would like to improve or better understand.

A Hair & Scalp Consultation is a personalised starting point for understanding your current hair and scalp care needs.

The consultation considers your concerns alongside your existing routine, products, habits, preferences, and goals. The aim is to create greater clarity around your care and determine which next steps may be relevant to you.

Recommendations are considered individually rather than following a one-size-fits-all approach.

This consultation may be suitable for people who:

• Have questions or concerns about their current hair or scalp care.

• Feel unsure about which products or routine may be appropriate for them.

• Want to review an existing hair care routine.

• Are using several products and want clearer guidance on how they fit together.

• Want a more personalised approach to their hair and scalp care.

• Would like guidance before deciding on their next care step.

A consultation is intended to support personalised hair and scalp care guidance. It should not be used as a substitute for medical diagnosis, emergency care, or treatment from an appropriately qualified healthcare professional.

If your concerns require medical assessment or fall outside the scope of the consultation, you may be advised to seek appropriate professional medical care.

Suitability for any specific product, service, or care option is considered individually.

• A clearer understanding of your current hair and scalp care routine.

• More personalised guidance based on your individual concerns and goals.

• Greater clarity around the role of different products in your routine.

• Identification of relevant next steps where appropriate.

• A more structured and intentional approach to ongoing hair and scalp care.

• An opportunity to ask questions and discuss your current care in greater detail.

The approach begins by listening.

Your concerns, routine, products, habits, preferences, and goals are considered together to build a clearer understanding of your individual starting point.

The focus is not on adding unnecessary steps, but on identifying what may be relevant, what may need reconsideration, and how your routine can become clearer and more intentional.

Where appropriate, guidance may include care recommendations, routine adjustments, selected products, or follow-up.

The consultation begins with a conversation about your current concerns and goals.

You may be asked about your existing hair and scalp routine, the products you currently use, relevant habits, previous care experiences, and any changes you have noticed.

This information helps guide the discussion and determine appropriate next steps.

Any recommendations are discussed in the context of your individual needs and the scope of the consultation.

Before your consultation, it may be helpful to prepare:

• A list or photos of the hair and scalp products you currently use.

• Notes about your current routine.

• Any questions or concerns you would like to discuss.

• Relevant information about previous hair or scalp care.

• Details of any recent changes you have noticed.

If the team provides specific preparation instructions when confirming your appointment, please follow those instructions.

After the consultation, follow the personalised guidance provided to you and introduce any recommended routine changes as directed.

Keep note of relevant changes, questions, or concerns that arise while following your routine.

Where appropriate, a follow-up consultation can be used to review your experience, discuss progress, and refine the approach based on your current needs.